Hikvision embedded products problems and solutions

[ Huaqiang Security Network News ] Hikvision embedded product analysis, there are 18 problems and solutions below, let's take a look!
Hikvision embedded products
01. Q: The remote control is not controlled.
Usage: DEV->Device number (default: 88) -> OK.
Image: The STATUS indicator on the panel will light up.
A: Possible reasons:
A, the remote control battery is not installed or not powered;
B. The device number is entered incorrectly.
C, the remote control is bad.
02. Q: Why don't I need to enter a password when entering the menu?
A: Possible reason: The password for enabling the operation in the local settings is not marked with “√”.
03. Q: The DVR has a "嘀嘀嘀..." alarm problem.
A: Possible reasons:
A, video loss alarm;
B, video occlusion alarm;
C, motion detection alarm;
D, the hard disk is not formatted or the hard disk is bad.
04. Q: Set the motion detection to be unreachable.
A: Possible reasons:
A, no motion detection area is set;
B, the motion detection sensitivity is too low;
C. There is no restart after setting the recording mode.
05, Q: The preview has no sound.
A: Possible reasons:
A. The sound preview in the local settings is not turned on;
B. The code stream type in the video setting is a video stream;
C, the audio cable is bad.
06, Q: ADSL dialing can not be pulled.
A: Possible reasons:
A. The username and password are not entered correctly.
B. The external line is abnormal or interferes with it;
C, ADSL uses the DHCP method.
07. Q: The PELCO-P decoder protocol cannot be controlled.
A: Possible reasons:
A, the signal line is not connected correctly;
B. The possible address bits should be staggered by one. For example, if the decoder is set to 2, then the DVR should be set to 1.
08, Q: Narrowband transmission dialing can not be dialed.
A: Possible reasons:
A, MODEM and DVR baud rate are inconsistent;
B. When set to passive, the MODEM connected to the hard disk recorder RS232 port is not set to the answer mode.
09. Q: After plugging in the 220V power supply, turn on the power switch, the panel “POWER” light does not light, and the chassis fan does not turn.
A: Possible reasons:
A, the switching power supply is bad;
B, the power cord is broken.
10. Q: After plugging in the 220V power supply, turn on the power switch, the panel “POWER” light is on and green, but the chassis fan does not turn.
A: Possible reasons:
A, the panel is bad;
B, the panel cable is broken;
C, the fan power is not plugged in.
11. Q: After plugging in the 220V power supply, turn on the power switch, the panel “POWER” light is on and green, but the rest of the panel lights are all on immediately, and the chassis fan does not turn.
A: Possible reason: The ATX plug on the motherboard is loose and not inserted in the end.
12. Q: After the DVR is turned on, it will restart continuously, and it will sound a “beep” every 10 seconds.
A: Possible reasons:
A. Upgraded the wrong program;
B, the motherboard is bad;
C, the compression plate is broken.
13. Q: After the DVR is turned on, there is no image on the monitor connected to VOUT.
A: Possible reasons:
A. The video cable connected to the monitor is broken.
B. The interface board of the DVR is bad;
C, the motherboard of the DVR is broken.
14. Q: The hard disk cannot be found at startup.
A: Possible reasons:
A, the hard disk power cord is not inserted;
B, the hard drive cable is broken;
C, the hard drive is bad.
15. Q: After booting, the RS-232 serial port has no output on the character terminal interface, or the RS-232 serial port output is normal, but when the keyboard is pressed, there is no response on the terminal interface.
A: Possible reasons:
A, the serial port baud rate setting is incorrect, not set to 9600
B, RS-232 serial cable is bad;
C, the serial port of the PC is bad;
D, the motherboard's RS-232 serial port is bad.
16. Q: The PTZ connected to the RS-485 interface of the DVR is not controlled.
A: Possible reasons:
A. The RS-485 interface cable is not connected correctly. The handle of the RJ45 crystal head is facing downward. The first line from left to right is positive (D+, A), and the second line is negative (D-, B).
B. The type of PTZ decoder is incorrect;
C, the motherboard's RS-485 interface is bad.
17. Q: The video and audio network transmission cannot be performed on the client.
A: Possible reasons:
A. One or more of the hard disk recorder IP address, port number, user name, and password entered in "Local Configuration" on the client interface are incorrect;
B, the network cable is not good;
C, the network interface of the motherboard is bad.
18. Q: When the network is transmitted, the image screen is paused or slower than the actual one.
A: Possible reasons:
A, the transmission bandwidth is not enough, leading to data loss;
B, PC processing is not coming.
19. Q: The video recorder automatically restarts every 20 minutes?
A: The motherboard is broken and the motherboard is replaced.

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